FAQ

What does THINKEDGE GROUP LTD do?

We provide IT systems consultation and operational assessment services for UK businesses, helping improve workflows, systems usage, and operational efficiency through structured advisory services.

Are your services technical or development-based?

No. We do not provide software development, coding, or system implementation. All services are advisory and consultation-based only.

How are services delivered?

Services are delivered digitally via Zoom consultation, email communication, and PDF reports depending on the selected service.

How long does delivery take?

Consultation bookings are usually scheduled within 1–3 business days. Written reports and assessments are typically delivered within 2–4 working days.

Do you guarantee business results or improvements?

No. We provide professional recommendations and advisory insights only. Any outcomes depend on how the client implements the suggestions.

Can I request a refund?

Refunds are handled according to our Refund Policy. Generally, refunds are not available once a service has been delivered or a consultation has been completed.

Who are your services suitable for?

Our services are designed for small and medium-sized businesses in the UK looking to improve internal systems, workflows, and operational structure.

How can I contact you?

You can contact us via email at info@thinkedgegroup.co.uk or by phone at 07735 901628. We respond within 24–48 business hours.